title: Help & Support
description: Where to get help with JustAPI — GitHub Issues, community support, and troubleshooting.
keywords: [JustAPI, help, support, GitHub, community, troubleshooting]
GitHub Issues
For bug reports and feature requests:
When reporting a bug, include:
- Python version (
python --version) - JustAPI version (
python -c "import justapi; print(justapi.__version__)") - Operating system
- Minimal code to reproduce the issue
- Full error traceback
Stack Overflow
For how-to questions, tag your question with justapi:
GitHub Discussions
For general questions, ideas, and community conversation:
Security Vulnerabilities
Do not open a public GitHub issue for security vulnerabilities. Instead, follow the process in the Security Policy.
Troubleshooting
ImportError: No module named '_justapi'
The Rust extension wasn't built. Run maturin develop --release.
pip install fails with build error
Ensure Rust is installed (rustup --version). Or use a pre-built wheel:
pip install --only-binary=justapi justapi
Handler returns validation error for valid data
Check that your Pydantic model fields match the request body exactly. All fields without defaults are required.
Port already in use
# Kill process on port 8000
lsof -ti:8000 | xargs kill -9
Or use a different port:
app.run("127.0.0.1", 9000)